Data Privacy & User Rights

Account Deletion Portal

We believe in full transparency and user sovereignty over personal data. You can permanently delete your HumTum Live account and associated records here.

🔒 Google Play & Apple Store Compliant • ⏱️ 30-Day Cooling-off Grace Period

What Happens When You Delete Your Account?

Before submitting your request, please review the specific consequences of permanent account deletion on HumTum Live:

👤 Profile & Identity
Your username, avatar, biography, followers, followings, and chat histories will be immediately removed from public discovery and permanently deleted.

🪙 Coins & Virtual Gifts
All remaining in-app coin balances, earned rewards, badges, and VIP levels will be permanently forfeited and cannot be recovered or refunded.

🧾 Retained Financial Records
Under Indian taxation, banking, and anti-fraud regulations, past monetary transaction ledgers are retained securely for statutory audit periods, disassociated from your profile.

30-Day Grace Period: Once your request is received, your account enters an immediate 30-day deactivation status. If you change your mind within 30 days, you can contact our privacy desk at admin@humtumlive.com to cancel deletion. After 30 days, your account and personal data will be irreversibly wiped from all live production databases.

Request Permanent Deletion

Please provide the account credentials associated with your HumTum Live account to verify ownership.

Account Identifier * User ID, Mobile, or Email

Sign-in Provider *

Primary Reason for Leaving *

Additional Feedback / Verification Notes (Optional)

I acknowledge that my profile, followers, videos, and chat history will be permanently deleted and cannot be recovered. I understand that any remaining virtual coin balances, VIP levels, and unredeemed gifts will be completely forfeited without refund. I understand that my account will enter a 30-day cooling-off deactivation window, after which permanent data scrubbing is irreversible.

Check Deletion Request Status

Enter your Deletion Reference Ticket ID (e.g. HT-DEL-984210) or registered User ID / Phone number to check the processing stage.

Alternative: How to Delete Directly Inside the App

If you still have the HumTum Live application installed on your device, you can also initiate account deletion directly in your mobile settings:

Open the HumTum Live app on your Android or iOS device.
Tap on your Profile (Me) tab in the bottom right navigation bar.
Tap the Settings (⚙️) icon at the top corner.
Select Account Security & Privacy.
Scroll to the bottom and tap Delete Account.
Review the coin forfeiture warning, input your password or OTP confirmation, and tap Confirm Deletion.